Privacy Policy
Last updated: December 18, 2025
Contact Information
Glyphworks
Via della Conciliazione 10, 00193 Roma, Italy
Email: info@glyph-works.com
Phone: +39 06 686 9182
Our Commitment to Your Privacy
At Glyphworks, we take your privacy seriously and are committed to protecting your personal information. This privacy policy explains how we collect, use, store, and protect your data when you visit our website or use our services.
We believe in transparency and want you to understand exactly what information we gather, why we need it, and how we use it. We only collect data that helps us provide better services to you and we never sell your personal information to third parties.
What Information We Collect
Information You Provide Directly
When you contact us through our website, submit inquiries, or engage our services, we may collect personal information that you voluntarily provide, such as your name, email address, phone number, company name, and details about your project or inquiry. This information is collected only when you choose to share it with us through contact forms or direct communication.
Automatically Collected Information
When you visit our website, certain information is automatically collected through cookies and similar technologies. This includes your IP address, browser type and version, device information, operating system, referring website addresses, pages you visit on our site, time spent on pages, and general geographic location based on your IP address. This data helps us understand how visitors use our website and improve the user experience.
Analytics and Cookies
We use cookies and analytics tools to gather information about website traffic, user behavior, and performance metrics. This helps us identify areas for improvement and enhance our services. For detailed information about our use of cookies, please refer to our Cookie Policy.
How We Use Your Information
Responding to Inquiries: We use your contact information to respond to your questions, provide information about our services, and communicate with you regarding your project needs.
Service Delivery: If you engage our services, we use your information to deliver contracted work, maintain communication throughout the project, and provide customer support.
Website Improvement: Analytics data helps us understand how visitors interact with our website, enabling us to enhance functionality, improve navigation, and create a better user experience.
Marketing Communications: With your consent, we may send you information about our services, updates, and news that we believe may interest you. You can opt out of these communications at any time.
Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, enforce our agreements, and protect our rights and the rights of others.
Data Sharing and Third Parties
We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following limited circumstances:
Service Providers: We work with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you. These providers have access to your information only to perform specific tasks on our behalf and are obligated to keep your data confidential.
Analytics Partners: We use analytics services to better understand website usage. These services may collect and process data according to their own privacy policies.
Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
How We Protect Your Information
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
• Secure data transmission using industry-standard encryption protocols
• Regular security assessments and updates to our systems
• Access controls limiting data access to authorized personnel only
• Secure storage systems with backup and recovery procedures
• Monitoring and logging of data access and system activity
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. The retention period depends on the nature of the data and the purpose for which it was collected.
When personal data is no longer needed, we securely delete or anonymize it. If deletion is not possible due to legal, regulatory, or technical reasons, we will securely store your information and isolate it from further processing until deletion becomes possible.
Your Privacy Rights
You have several rights regarding your personal data. Depending on your location and applicable laws, these may include:
Right to Access
You have the right to request a copy of the personal data we hold about you and information about how we process it.
Right to Rectification
You can request that we correct any inaccurate or incomplete personal data we hold about you.
Right to Erasure
You can request that we delete your personal data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used format and to transmit it to another controller.
Right to Object
You can object to the processing of your personal data in certain situations, particularly for marketing purposes.
Right to Withdraw Consent
Where we rely on your consent to process your data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided at the top of this policy. We will respond to your request within the timeframe required by applicable law.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- • Avoid filling out contact forms, account registrations, or any data-submitting features
- • Disable cookies through your browser settings (see our Cookie Policy for more details)
- • Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided above. We will process your request promptly and in accordance with applicable data protection laws.
International Data Transfers
Our servers and service providers may be located in different countries. When we transfer your personal data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws. These safeguards may include standard contractual clauses or other legally approved transfer mechanisms.
Children's Privacy
Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a revised date. We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.